Why Choose Medical Coaches?
It all starts with a handshake...
Successfully meeting your mobility needs...
A partnership with Medical Coaches offers you the following attributes of excellence:
Trust - Our customers enjoy doing business with Medical Coaches because they know a handshake is important. Medical Coaches remains a small, friendly, family owned, customer-sensitive company vs. a large, detached, shareholder-owned, impersonal organization. We consider our word to be our bond.
Dependability - We haven't strayed from our core business since we made our
first mobile medical clinics for Cuba in 1949. Today, Medical Coaches continues
to manufacture specialized mobile systems for partners and customers around
the globe, including our very first customer!
Innovation - We always are at the vanguard of technological advances in our
marketplaces. Medical Coaches was the first special-purpose mobile system manufacturer
to use all-aluminum body construction; we were the first with keyless electric
doors; first with "C" channel aircraft construction; first with hospital-grade,
easy to clean and service metallic ceilings ... the list goes on and on!
Listening - We listen to what our customers say because many of our best ideas come from them. Medical Coaches has made more than 100 improvements to our MRI trailers based on customer suggestions.
Problem Solving - Our approach is to pull together all internal resources required to address and solve problems immediately. At Medical Coaches, employee teams are trained to respond with a "sense of urgency" to problems in design, in construction, or in the field - anywhere, anytime.
Empowerment - We've added quality improvements and increased employee productivity by stripping away layers of management bureaucracy and assigning responsibility for key business functions to front-line personnel. Medical Coaches' self-directed work teams make decisions regarding production schedules, new hires, employee evaluations, product improvements, and new system features.
Craftsmanship - All our mobile products are made to order, according to the customer's precise specifications. A visit to Medical Coaches will confirm that there is no assembly line and, it follows, no commodity approach to manufacturing.
Reliability - We build our mobile systems to last. Warranty service costs on exporting mobile systems from Medical Coaches average less than .05 percent of sales.
Quality - Our quality is built in and certified to world-wide ISO 9001 Standards. Medical Coaches is the first in their industry to be ISO Certified.
Experience - Medical Coaches experience with unique mobile unit designs, special construction techniques, foreign delivery and modern engineering is deeper than any of our competitors. Our average employee has been with us over 12 years eliminating the risk of costly "learning curve" mistakes.
The primary reason customers buy from Medical Coaches could be summed up in one word ... CONFIDENCE. They know we will exceed their expectations; they know their mobile unit will work the first time and for many years to come; they know if they have a problem, no matter how small, it will be treated urgently and correctly; they know their unit will include the most modern technology and innovations; they know our unequaled experience will prevent costly mistakes and embarrassing delays; they know their product cost is fair and competitive; they know we keep our promises and commitments; and, most importantly, they know MEDICAL COACHES IS A GOOD COMPANY TO DO BUSINESS WITH.
Medical Coaches has always treated the purchase of a special-purpose mobile
unit as if we were forming a partnership with our customer. Prior to telling
you what we think you need, we ask our customers through detailed interviews
and questionnaires exactly what they want. We work together to make sure our
products meet program, equipment, geographic, and budgetary needs.
At Medical Coaches, it is people who count. Our success depends on the abilities and attitudes of our coworkers and the satisfaction of our customers. An old-fashioned idea? Perhaps, but our engineering and production techniques are state-of-the-art. Medical Coaches' engineers utilize Computer-Aided-Design (CAD) stations along with high-tech "3D Solid Modeling," which allows us to build units on the computer first. Modern designs and precise information based on more than 40 years experience enable us to consistently build our units right ... the first time!